Thanks for shopping SureGanic. Here’s how shipping and returns work for Stay Zen.
Shipping
- In-stock orders typically ship within 24 hours on business days.
- Subscription orders include free shipping on your first shipment (and as shown at checkout for ongoing plans).
- One-time purchases may include shipping calculated at checkout.
- Delivery times vary by destination and carrier once your order has shipped.
Tracking
Once your order ships, you’ll receive a confirmation email with tracking details when available.
30-Day Money-Back Guarantee
If Stay Zen isn’t right for you, contact us within 30 days of delivery at info@sureganic.com. We’ll help with a refund according to our guarantee.
Returns
- Email us before sending anything back so we can issue return instructions.
- Include your order number and the reason for the return.
- Opened/used products may still qualify under the money-back guarantee — reach out and we’ll confirm.
Subscriptions
You can pause or cancel anytime. Email info@sureganic.com and we’ll help right away.
Damaged or missing items
If something arrives damaged or incomplete, contact us with your order number and photos when possible. We’ll make it right.
